How to make a Telehealth appointment
Call your Westchester Health physician’s office. The office will set up an appointment for a Telehealth consult.
Download the Telehealth app for your mobile device
Click here to learn how to download the APP on your mobile device. This APP will only work on a mobile device: iPhone, iPad or Android.
Patient Quick Start Guide
What to expect from a telehealth appointment
A telehealth appointment will enable your provider to treat some common conditions and some stable chronic health conditions using our Telehealth platform. You and your doctor will be connected through a secure, face-to-face video connection. Your doctor may ask questions about your symptoms, change or manage your medications, and give advice on your condition.
Frequently Asked Questions
- Will the telehealth appointment work on a desktop or laptop?
You will need an iPhone, iPad or an Android device. Currently, Telehealth appointments are only available on a mobile device.
- Can I make an appointment by emailing my doctor’s office?
No. You must call your doctor’s office to schedule a Telehealth appointment.
- What if I am a new patient?
These are only available for existing Westchester Health patients.
- Will I be seeing my own doctor?
So, we can see as many patients as possible on a Telehealth appointment, there is no guarantee that you will be seeing your own provider. You will see a Westchester Health provider.
- What happens if my child needs care?
Please contact your pediatrician’s office. They will help you set up a Telehealth appointment with a pediatrician.
- What types of visits are being conducted via Telehealth appointments?
We can use a telehealth appointment to manage multiple conditions. When you call the office, we will determine if a telehealth visit is appropriate for you.